Acceptance of Terms
These Terms and Conditions (“Terms”) govern your use of this website, operated by Research Info Group, LLC, a Texas limited liability company (“Research Info Group,” “we,” “us,” or “our”). By accessing this website or opting in to receive messages from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use this website.
Accounts and memberships on our operating brands are governed by the terms, privacy policy, and other notices published on each brand’s own website or application. Those documents control for that brand; these Terms cover this corporate website and the communications programs described below.
Use of This Website
This website is provided for informational purposes, to describe Research Info Group and its operating brands and to provide a point of contact. You agree not to attempt to interfere with the operation of this website, probe or test its security, scrape it in bulk, or use it in any way that disrupts its availability to others.
Research Info Group and its operating brands are purely informational. We do not sell physical goods or products of any kind, accept sponsorships, or maintain vendor or affiliate relationships, and nothing on our sites is paid placement. Nothing on this website is medical, legal, financial, or professional advice. Information published by our operating brands is educational and is governed by the disclaimers on those brands’ own sites.
Operating Brands & Billing
Research Info Group is the parent company and merchant of record for its operating brands. The only charges we make are memberships to a brand’s information tools. Those charges may appear on your bank or card statement under Research Info Group or RESEARCH INFO GROUP LLC.
If you do not recognize a charge, contact us at info@researchinfo.com with the date, amount, and the last four digits of the card before disputing it with your bank. We respond within two business days and refund any charge we cannot match to an account you control.
Refunds, cancellations, and billing terms for a specific membership are set out in that brand’s own terms. Where a brand’s terms are silent, you may cancel a recurring subscription at any time from your account, and the cancellation takes effect at the end of the current billing period.
SMS Program Terms
Research Info Group Notifications
The Research Info Group Notifications program sends transactional text messages to customers of Research Info Group and its operating brands who have opted in. Messages are limited to: (1) one-time verification codes for login (two-factor authentication); (2) account and billing notifications, such as payment received, payment failed, membership renewal, and receipt notices; and (3) account alerts, such as password resets and changes to your account. We do not send marketing or promotional messages through this program.
Opting in is voluntary, requires affirmative action, and is never a condition of purchase. To opt in, enter your mobile number on our SMS sign-up form at researchinfo.com/sms-signup, check the consent box, and submit the form. The consent box is unchecked by default. After opting in, you will receive a one-time confirmation message with message frequency, rate information, and HELP/STOP instructions.
By providing your mobile phone number, you agree to receive text messages from Research Info Group at the number provided, sent using an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact info@researchinfo.com. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy for how we handle your personal information.
Message frequency varies with your account and billing activity. Verification codes are sent only when you request one, billing notifications typically arrive once per billing event, and account alerts are sent only when something changes on your account.
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Research Info Group is not responsible for any such charges.
Messaging is supported on major U.S. carriers, including AT&T, Verizon Wireless, and T-Mobile. Carriers are not liable for delayed or undelivered messages.
Reply STOP to any message to stop receiving texts from us. We will send one confirmation message, and you will receive no further messages, including verification codes, billing notifications, and account alerts. To opt back in, sign up again using the SMS sign-up form.
Reply HELP to any message for assistance, or contact us at info@researchinfo.com.
STOP Reply STOP to any message to unsubscribe from all future SMS messages.
HELP Reply HELP to any message for information about the program and support contact details.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are excluded from all categories of personal information we share, and will not be shared with any third parties. For more information, see our Privacy Policy.
Email Communications
When you create an account with one of our operating brands, we send transactional email on its behalf: verification codes, receipts, password resets, membership notices, and service announcements. These messages are part of operating your account and are sent whether or not you have subscribed to anything else.
Informational or promotional email is sent only to people who have opted in. Every such message includes an unsubscribe link, and unsubscribe requests are honored within ten business days. Unsubscribing from informational email does not stop transactional messages about an account you still hold.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Research Info Group, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.
The names and logos of Research Info Group and its operating brands are trademarks of Research Info Group, LLC. Third-party names referenced on this site belong to their respective owners.
Disclaimer & Limitation of Liability
This website is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that this website will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by applicable law, Research Info Group and its members, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of this website. Our total aggregate liability for any claim arising from your use of this website shall not exceed one hundred U.S. dollars ($100).
You agree to indemnify and hold harmless Research Info Group from any claims, losses, or damages arising from your violation of these Terms.
Governing Law & Changes
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of this website shall be resolved in the state or federal courts located in Williamson County, Texas, and you consent to the exclusive jurisdiction of such courts.
We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Effective” date. Your continued use of this website after changes are posted constitutes your acceptance of the updated Terms.
Contact
Questions about these Terms, a charge on your statement, or our messaging programs:
Research Info Group, LLC
Liberty Hill, Texas, United States
General and billing: info@researchinfo.com
Legal and privacy: legal@researchinfo.com