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customer advisory panels


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Posted by M. Demeshkina on January 17, 2000 at 15:52:16:

I am currently researching a possibility of forming a Customer Advisory Panel at the non-profit membership organization I work for. I would welcome any insights from anyone who is familiar with the subject.

In partucular, I am interested to know

- what case studies are out already there
(for example, if there was anything written on boyscout's success of reviving their organization)

- what other methods of continous feedback are used by non-profit membership organizations, or associations

Any help would be greatly appreciated.



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