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Posted by Betsy Page Sigman on June 29, 1998 at 10:55:44:
In Reply to: Re: Re: Customer Satisfaction Surveys posted by Peggy Rawlings on June 29, 1998 at 09:52:32:
I am very interested in measuring the differences in how respondents answer questions on paper versus on-line. I am looking for data which I could use to compare the results of the same survey taken on-line and on paper by respondents assigned randomly to each group. Any help would be appreciated.
Subject: Re: Re: Re: Re: Customer Satisfaction Surveys